OpenClawSimpleClaw

Privacy Policy

Last updated: February 23, 2026

1. Introduction

SimpleClaw ("we", "us", "our") operates the SimpleClaw platform, which enables users to deploy and manage OpenClaw AI assistant instances on messaging platforms. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, and profile picture provided through Google authentication.
  • Payment Data: Payment details processed securely through our payment provider. We do not store your full credit card number on our servers.
  • Bot Configuration: AI model preferences, platform settings, bot tokens, and deployment configurations.
  • Usage Data: Information about how you interact with the Service, including deployment activity, feature usage, and session data.
  • Device Information: Browser type, operating system, IP address, and device identifiers.
  • Log Data: Server logs including access times, pages viewed, and referring URLs.
  • Support Communications: Any messages or information you provide when contacting our support team.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service.
  • Process transactions and manage your subscription.
  • Deploy and manage your OpenClaw instances.
  • Send you service-related communications and updates.
  • Analyze usage patterns to improve the Service.
  • Detect and prevent fraud, abuse, and security incidents.
  • Comply with legal obligations.

4. Third-Party Services

We use the following third-party services that may collect or process your data:

  • Payment Provider — Payment processing and subscription management.
  • Authentication Provider — Account authentication and identity verification.
  • AI Model Providers — AI model providers for bot functionality.
  • Infrastructure Provider — Cloud hosting and deployment services.
  • Messaging Platforms — Telegram, Discord, and other messaging platform integrations.

Each third-party service has its own privacy policy governing the use of your information. We encourage you to review their policies.

5. Bot Conversations and AI Data

Messages exchanged between you and your deployed OpenClaw instances are processed by the selected AI model provider. We may store conversation metadata (such as timestamps and message counts) for service operation purposes. We do not use the content of your bot conversations for training, marketing, or any purpose other than providing the Service.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Upon account deletion, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing our agreements).

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including TLS/SSL encryption for data in transit, secure authentication controls, and access restrictions. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

8. Cookies

We use the following types of cookies:

  • Essential Cookies: Required for authentication and core Service functionality.
  • Analytics Cookies: Help us understand how users interact with the Service to improve the experience.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data.
  • Request data portability.
  • Withdraw consent for data processing.
  • Object to certain types of data processing.

To exercise any of these rights, please contact us at support@simpleclaw.co.

10. Children's Privacy

The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@simpleclaw.co.